Privacy & Data Protection Policy
At CCTV Dammam, we are committed to protecting your privacy and personal data in compliance with the Personal Data Protection Law (PDPL) of Saudi Arabia.
1. Data We Collect
We collect the minimum data necessary to provide installation and maintenance services, including: - Name and ID Number (for security licensing purposes). - Property Location (National Address coordinates). - Contact Information (Mobile number and Email).
2. Purpose of Collection (Legal Compliance)
We use your data for the following purposes: - Issuing completion certificates for Baladiya and Civil Defense requirements. - Coordinating technician visits for maintenance. - Compliance with High Commission for Industrial Security (HCIS) requirements when requested.
3. Data Sharing
We do not sell your data to third parties. We may share location and property details only with: - Competent government authorities (e.g., Municipality or Police) when requesting an official permit. - "Salamah" or "Balady" platforms to issue your commercial licenses.
4. Data Storage & Security
All customer data is stored on secure servers, and we are committed to not transferring any sensitive data outside the Kingdom of Saudi Arabia, in compliance with digital sovereignty regulations.
5. Your Legal Rights
Under the Personal Data Protection Law, you have the right to: - Request a copy of your data registered with us. - Request correction of any incorrect information. - Request destruction of your data after the legal warranty period expires.
For any privacy-related inquiries, please contact our Data Protection Officer via WhatsApp.